Machu Picchu Ticket Frequently Asked Questions

If you want to view the Machu Picchu ticket availability, you can contact us by WhatsApp, our staff will reply ASAP the availability in the real-time.

As of today, Machu Picchu Ticket Joinnus does not sell tickets and is not an official site to purchase Machu Picchu tickets starting from 2024. According to the Ministry of Culture, the contract ended in July 2024, over a year ago. Currently, the Ministry of Culture in Lima is responsible for selling tickets for 2025. However, the official website tubolecultura.pe and the Cusco website www.machupicchu.gob.pe are currently unavailable for purchasing tickets to Machu Picchu.

The Ministry of Culture is located at Casa Garcilaso Street, Cusco 08000.

Phone: (084) 262802.

Open: Monday – Saturday from 07:30AM to 07:00PM, Sunday: Closed

The Machu Picchu ticket office in Aguas Calientes is located near the main square, Plaza de Armas. It is conveniently located for visitors who need to purchase or pick up their tickets before going to the Machu Picchu site. Look for signs or ask locals for directions to the “boletería” (ticket office).

If you want to get the Machu Picchu tickets, visit www.boletoperu.com, there you can get the tickets

According to the new regulations for Machu Picchu, the tickets are divided by circuits. In total, there are 10 circuits available each day. For more information about the circuits, visit: Machu Picchu circuits 2025.

Reddit is a social network where you can ask any question and connect with others who will reply to your queries.
One of the most common questions on Reddit is which Machu Picchu ticket to buy. We recommend Circuit 2 Machu Picchu. This circuit allows you to explore the entire Inca citadel.

No, it is not necessary to print your Machu Picchu ticket. You can present the QR code, and the park ranger will scan your ticket and compare your information with your passport..

No, it is not possible to enter Machu Picchu without a ticket. All visitors are required to have a valid entry ticket, which must be purchased in advance. Tickets are checked and scanned by park rangers at the entrance, and you will also need to present your passport for verification.

You can check the Machu Picchu ticket availability for 2025 on the official website or through authorized ticket vendors such as Machu Picchu Ticket BoletoPeru.pe. Keep an eye on these sources as tickets can sell out quickly, especially during peak seasons.

In mid-October 2024, the Ministry of Culture will enable the booking system for Machu Picchu tickets for 2025. You can get your tickets there. We recommend staying attentive, as many travelers are waiting to get the Machu Picchu tickets for 2025.

May, June, and July are high tourist seasons.

The official website where you can purchase Machu Picchu tickets is managed by the Peruvian Ministry of Culture. You can visit their website at Machu Picchu Ticket Official Site. This is where you can check ticket availability, purchase tickets, and obtain more information about visiting Machu Picchu.

No, it is not possible. However, it is possible to visit Machu Picchu on a 2-day tour from Lima.

Yes, you can visit Machu Picchu without hiking! This option is perfect for those who prefer a more comfortable and convenient way to reach this iconic destination. Here’s how you can do it:

1. Travel by train:
The most popular way to reach Machu Picchu without hiking is by train. You can take a train from either Cusco or Ollantaytambo to Aguas Calientes (also known as Machu Picchu Pueblo), the town at the base of Machu Picchu.

Train options:
PeruRail and IncaRail are the two main operators and offer several classes from budget to luxury.
The journey offers stunning views of the Sacred Valley, rivers and mountains.
Travel time: Approximately 1.5 to 3.5 hours, depending on your starting point.

2. Shuttle bus to the entrance:
From Aguas Calientes there are frequent shuttle buses to the entrance of Machu Picchu.

Duration: About 20-30 minutes.
Tickets can be purchased in Aguas Calientes and should be secured in advance during high season.

3. Overnight stay (optional):
If you don’t want to rush, you can stay overnight in Aguas Calientes and visit Machu Picchu the next morning. This is a great option to enjoy the ruins during the quieter early morning hours.

Why this route is ideal:
This option allows you to experience the beauty of Machu Picchu without the physical demands of multi-day treks like the Inca Trail. It’s suitable for families, seniors, or anyone looking for a more relaxed trip to this UNESCO World Heritage Site.

Now you don’t have to hike to enjoy the magic of Machu Picchu!.

The best Machu Picchu circuits are Circuit 1 and Circuit 2, as they provide access to the most iconic areas of the Inca citadel. Circuit 2 offers a comprehensive experience, covering both the upper and lower areas, including landmarks such as the Temple of the Sun, the Sacred Plaza, and the agricultural terraces. Circuit 1 focuses on the upper area, offering stunning panoramic views ideal for photography. Both circuits allow visitors to fully appreciate the architectural and cultural significance of Machu Picchu.

No, if you are booking only the entrance fee to Machu Picchu or any other tickets, the initial payment includes the bank commission and Peruvian taxes.

In the case of booking Machu Picchu tours or hiking expeditions, we typically require a 50% payment upfront. This payment, which includes the bank commission and Peruvian taxes, covers the cost of your tickets and services. The remaining 50% (due balance) can be paid in cash upon your arrival in Cusco. If you prefer to pay by credit card, please note that an additional 6% bank commission will apply.

If you wish to arrange a private tour to Machu Picchu, our tailor-made department can provide you with a special price. Additionally, if you have a group, you may be eligible for a discount

The refund policy for Machu Picchu tickets is that they are non-refundable and cannot be transferred to another person.

No, According the new regulations of Ministry of Culture is not possible to cancel the Machu Picchu ticket, but it’s important to note that the cancellation policies can vary depending on where you purchased the ticket from and the terms and conditions associated with it. It’s recommended to check the specific cancellation policy of your ticket provider or tour operator for details on how to cancel and any associated fees or restrictions.

Cancellation or change of the Itinerary caused by a force majeure:

This is any event that  could not solve, even with all due care, foresee or avoid. This covers events such as war or threat, riot, civil strife, terrorist activity, industrial dispute, disease, disaster or adverse weather conditions, fire or all similar events beyond our control. In this case, will not accept liability and reserves the right to change, postpone or even cancel the trip (this is the last option of course!).

Increments in Case of Protests, Strikes (Force Majeure):

In the event of a protest / strike, which is not uncommon in Cusco, it may be necessary to leave a day or even 2 days earlier than scheduled so that we are able to comply with other services. In this case, an increment will be charged to cover costs incurred.

Risks:

By booking any of our adventure trips (Inca Trail to Machu Picchu, Salkantay, Ausangate, Choquequirao, Lares, Vilcabamba, Ausangate, Inca Quarry Trek, etc.) you assume the risks associated with them. For these accepts no responsibility.

About Inca Trail Campsites:

Please note: Campsites may change (be different from those stated in the website) depending on booking time and availability, weather conditions or on restrictions undertaken for safety reasons by the Peruvian Goverment.

Making a Reservation and payment of deposit:

Deposit sent is use for by Inca Trail permits, Machu Picchu tickets, Porter expenses Wayna Picchu Tickets (if is applicable) and is Non-Refundable nor transferable to any other date, person or tour (According to Inca Trail and Machu Picchu Regulations).

We request a 50% non-refundable deposit per person along with your personal details (full name, passport number, gender, nationality, DOB).

The deposit (Non-refundable) amount is:

Only Inca Trail: 50% of the total cost for any of our Inca Trail tours (2 days, 4 days, 5 days, 7 days) are non-refundable!

Huayna Picchu mountain and others: We will require 50% for any Inca Trail + Huayna Picchu or additional activities. These payments are non-refundable

Please confirm if you want to climb Huayna Picchu or other mountains as they should be booked well in advance too; this is US$80.00 per person there are four schedules: 7, 8, 9, and 10 am – this also needs to be specified although you need to be flexible to either time. Please note, if you get the permits for either extra climbing you will probably have to miss/skip the Machu Picchu guided tour.

Alternative Treks to Machu Picchu or Machu Picchu tours:

We require 50% of the total cost for any of our Alternative Treks to Machu Picchu, Huayna Picchu tickets or Machu Picchu tours. The Machu Picchu and train tickets are Non-Refundable nor transferable to any other date, person or tour (According to the Ministry of Culture and Train companies).

Please confirm if you want to climb Huayna Picchu (the 45-minute climb near the Machu Picchu site) or Machu Picchu mountain as they should be booked well in advance too; there are 4 schedules to climb up: 7, 8, 9, and 10:00 am – this also needs to be specified although you need to be flexible to either time.

Please note: if you get the permits for either extra climbing you will probably have to miss/skip the Machu Picchu guided tour.

IMPORTANT: Price is based on a DOUBLE room accomodation. An aditional USD 35.00 will be charged for a Solo Travelers if there’s no one else to share a double room with or if you are travelling alone.

Cancellations:

Deposit sent is used for Machu Picchu Tickets, train tickets to Machu Picchu, operations expenses, and Huayna Picchu Tickets (if applicable) and is Non-Refundable nor transferable to any other date, person, or tour (According to the Ministry of Culture and train company Regulations). must be notified of any changes or cancellations to your trip as soon as you are aware of them, via e-mail or WhatsApp so that we do not incur expenses not covered by the deposit.

Alternative treks to Machu Picchu or Machu Picchu tours can be canceled with a 100% deposit refund up to 2 months prior to the tour; 50% up to 1 month before the tour, 25% refund less than 20 days before the tour, and there will be a 100% loss of the deposit in case the cancellation is made less than 19 days in advance. Once the final balance has been paid, we will not be able to refund in case of cancellation!

There will, however, be parts of your trip that you are able to use (Machu Picchu entrance fee, 1 train ticket, 1 bus ticket). A claim letter for your insurance company can also be provided by us upon request. Porter service hired can Not be canceled (a fee is paid for booking this service).

Cusco Day tours such as City tour Sacred Valley and others can be canceled with a 100% refund

Important Information:

We strongly suggest staying at high altitude (above 3000 metres – in Cusco or another high altitude city) for 3 to 4 days (minimum) before undertaking the trip. This is in order to minimize the effects of possible altitude sickness. Also, you can help your body acclimatize by drinking plenty of liquids, adding a bit more sugar to your drinks, eating food rich in carbohydrates, avoiding cigarettes and alcohol and drinking coca (ancient traditional leaf) tea. Diamox can also be helpful – please ask your doctor about this.

We recommend you arrive in Cusco 48 hours or more before trek departure as we may need to leave earlier than scheduled in case of strikes or other events out of our control (see Force Majeure above).

Important Note:

• The refund will be sent to the client’s credit card, this process will take about 7-20 days.
• Your bank may apply a transaction fee.
• In case your bank doesn’t accept your wire transfer, our sales department will refund by Western Union
• This refund, it is not included 9% taxes and also you will assume to reimbursement commission.

When visiting Machu Picchu, it’s essential to wear comfortable and weather-appropriate clothing. Here are some recommendations:

Comfortable Walking Shoes:

Wear sturdy, comfortable walking shoes or hiking boots as you might be exploring uneven terrains and climbing stairs.

Layered Clothing:

Dress in layers, as the weather can vary throughout the day. A light jacket or sweater is advisable for cooler mornings and evenings.

Sun Protection:

Bring a wide-brimmed hat or cap to protect yourself from the sun. Applying sunscreen to exposed skin is also essential, as the high-altitude sun can be strong.

Rain Gear:

Pack a lightweight, waterproof jacket or poncho, especially if you’re visiting during the rainy season (November to March).

Comfortable Pants:

Opt for comfortable, moisture-wicking pants or convertible pants that can be adjusted based on the weather.

Breathable Shirt:

Choose a breathable shirt, preferably long-sleeved, to protect yourself from the sun. Moisture-wicking fabric is a good choice.

Small Backpack:

Bring a small backpack to carry essentials such as water, snacks, sunscreen, and a camera.

Sunglasses:

Protect your eyes from the sun’s glare with sunglasses.

Camera:

Don’t forget your camera or smartphone for capturing the breathtaking views.

Insect Repellent:

If you’re sensitive to insect bites, consider applying insect repellent.

Remember to check the weather forecast for Machu Picchu on the day of your visit to ensure you are adequately prepared..

When visiting Machu Picchu, it’s important to be well-prepared. Here’s a list of essential items to bring:

Entrance Tickets:

Ensure you have your Machu Picchu entrance tickets. You may also need tickets for any additional tours or hikes.

Identification:

Carry a valid ID or passport. This may be needed to enter Machu Picchu and for identification purposes.

Comfortable Backpack:

Bring a small, comfortable backpack to carry your essentials.

Water:

Stay hydrated by bringing a refillable water bottle. It’s essential, especially at high altitudes.

Snacks:

Pack some light snacks to keep your energy up during your visit.

Hat and Sunglasses:

Protect yourself from the sun with a hat and sunglasses.

Sunscreen:

Apply sunscreen to protect your skin from the strong sun at high altitudes.

Weather-Appropriate Clothing:

Dress in layers and wear weather-appropriate clothing. Bring a jacket or sweater for cooler mornings and evenings.

Camera/Smartphone:

Capture the incredible scenery with a camera or smartphone.

Comfortable Walking Shoes:

Wear sturdy, comfortable walking shoes or hiking boots.

Rain Gear:

If visiting during the rainy season, bring a lightweight, waterproof jacket or poncho.

Personal Medications:

Bring any necessary personal medications you may need during your visit.

Insect Repellent:

Consider bringing insect repellent, especially if you are sensitive to bites.

Travel Guide/Map:

Carry a travel guide or map to enhance your understanding of Machu Picchu.

Portable Charger:

Ensure your devices stay charged by bringing a portable charger.

Remember to check the weather forecast for Machu Picchu and pack accordingly. Additionally, be mindful of the regulations and guidelines set by the authorities for a smooth and enjoyable visit.